FAQ

1. What is the sample policy?

If the sample is in stock, you can provide free samples. If not stocked. Then you should pay the sample fee. When you confirm, the sample fee will be refunded to you, and the sample fee will be charged by the shipping company.

2. Which shipping method is available?

By sea to your nearest port

Fly to the nearest airport Express (DHL, UPS, FEDEX, TNT, EMS) to your doorstep When your order is issued. We will provide you with a tracking number. Then you can clearly know the status of the goods.

3. When will your product expire?

Each product has an expiration date on the package. For example, we have an image of a 24th small container on the back of our eye shadow palette. This means that eye shadows expire after 24 months of opening the package. However, the product has the potential for a good long-term maintenance.

4. My package lacks product. what should I do?

Please contact our support team. We will confirm your order with the package contents. We apologize for any inconvenience!

5. Which payment method is feasible?

PayPal, hosting (goods in stock, order value less than 500usd)Western Union MoneyGramT/ T (30% deposit, 70% after shipment of goods)

6. How to clean the brush?

Follow these three simple steps to get the best results:

Step 1: Use a mild shampoo or brush cleaner to clean the brush.

Step 2: Press the bristles gently to remove excess moisture. The smallest band that can be placed with the brush is to put a clean, damp brush in the dry shape, Make sure all bristles are pressed tight.

Step3: Wait 4 to 6 hours, your brush will be completely dry and ready to use!In addition to being completely dry, the bristles will be reshaped into their original.